There is a global leadership crisis that began before the pandemic. When ill-equipped employees are promoted to leadership positions, it causes a ripple effect on their teams reducing engagement rates and increasing turnover. Strong leadership has never been more needed with 8 out of 10 employees globally reporting being disengaged at work.

Our 2020 State of Emotional Intelligence Report indicates that leaders with high levels of EI create a climate in which information sharing, trust, healthy risk-taking and learning flourish. Low levels of EI, however, create climates rife with fear and anxiety, encouraging people to look for work elsewhere.