Deiric McCann is Head of International for Genos International, a world leading provider of Emotional Intelligence assessments and education offerings. He has more than 25 years’ experience working with multinational clients worldwide to help them to get the very best from every person in their organisations. Author of Leadership Charisma and several other books that emphasise the critical role of engaging people to achieve business success, his particular expertise is in helping clients and partners implement EI based solutions that deliver measurable Return on Investment – something he speaks on regularly around the world.