Not the cry, but the flight of a wild duck, leads the flock to fly and follow. —Chinese Proverb
Imagine a world where we couldn’t perceive when a co-worker is frustrated or a friend is upset. Because of emotional intelligence (EQ), we can connect with people beyond the superficial and create rewarding interactions at work and beyond.
Research shows that EQ is a differentiator between great leaders and average ones. Author, psychologist and science journalist Daniel Goleman studied executives at nearly 200 companies and found EQ to be twice as relevant to performance in comparison with both IQ and technical ability. At top levels, EQ accounted for a 90-percent difference between the best and the rest.
Harvard Business Review, in a video titled “What Makes a Great Leader?,” shares the five interconnected components of EQ, as defined by Goleman, and the ways in which these qualities define good leadership:
1. self-awareness: understanding ones own emotions and their affect on others.
2. self-regulation: the ability to control or redirect disruptive impulses.
3. motivation: passion to work with energy and persistence for reasons beyond money or status.
4. empathy: ability to understand the emotional needs of others and treat them […]