Program Manager

Time: Full-time

Start date: February 2019

Reports to: Manager of Public Programs

Job Location: San Francisco, CA

About Search Inside Yourself Leadership Institute (SIYLI)

Search Inside Yourself Leadership Institute (SIYLI) is a non-profit corporation with the mission of developing wise and compassionate leaders worldwide, thus creating the conditions for world peace. Our core programs were developed and tested within Google. Search Inside Yourself (SIY) is a leadership program, using the tools of mindfulness and emotional intelligence training that blends cutting edge science with business practices.

Our organizational culture is driven, authentic, and creative – a company where individuals and teams are encouraged to learn and grow while balancing freedom and accountability. Staff is committed to walking the SIY talk by bringing the whole self to work, and continually looking for individual and group blind spots. Our key principles are to work toward depth of wisdom and compassion practice, breadth of reach around the world, and radical generosity.

Position Summary

This position is part of SIYLI’s Global Expansion team, which is responsible for bringing the Search Inside Yourself program out into the world.  SIYLI runs the Search Inside Yourself (SIY) program both as open-enrollment courses for the public (“public programs”) and within businesses to bring SIY to their employees (“in-company programs”). SIYLI’s network of 100+ Certified Teachers also brings the SIY program to clients and the public.

This Program Manager position supports SIYLI’s public programs team to bring SIY to various locations around the world. SIYLI also runs many public programs with partnered organizations such as universities and professional organizations. The manager is responsible for supporting partner relationships, coordinating the logistics of public events end to end, communicating with participants, and ensuring that each of our programs is delivered with the utmost care and integrity.

Responsibilities include, but are not limited to:

Public Program Manager (90%):

  • Provide administrative, logistical, and program support for SIY Public Programs, including:
    • Supporting partnerships as their primary point of contact at SIYLI
    • Matching teachers with the location and audience attending
    • Supporting translation efforts
    • Setting up program registration pages and payment system(s)
    • Managing logistics (scheduling, travel, venue, catering, etc.) for program delivery
    • Communicating with participants before and after the program; delivering all electronic content in a timely manner
    • Data entry to record program details
    • Supporting implementation of webinars
    • Tracking partner, participant and teacher feedback; providing feedback and guidance to SIYLI staff responsible for program development and teacher development
    • Collaboration with members of the public programs team to standardize processes
  • Respond to partner requests and organize internal processes for efficiency
  • Deliver customer service to participants, teachers, alumni, and others
  • Salesforce database management (entering program data, removing duplicates, structuring reports, etc.)
  • Manage the program budgets to ensure program viability
  • Responsibilities, tasks and projects may change as needed to support SIYLI team

Public Program Marketing Support (10%):

  • Write light copy for promotion of public events
  • Advise partners and other stakeholders on marketing tasks
  • Track ticket sales and initiating responsive marketing action as needed
  • Reach out to potential partners and participants, promoting the content and specific programs

Basic Qualifications:

  • Bachelor’s degree and a minimum of two years relevant work experience
  • Excellent people skills, able to handle difficult conversations
  • Strong orientation to building and supporting strong partner/stakeholder relationships
  • Highly organized, detail-oriented, and able to prioritize multiple projects in a fast-paced environment
  • Flexible, adaptable, and able to context-shift given the dynamic startup environment
  • A deep interest in and commitment to SIYLI’s program curricula and mission
  • Willingness to travel approximately once per quarter

Preferred Qualifications:

  • Salesforce and Google Apps experience preferred
  • Experience organizing emotional intelligence and/or self-development programming

Application Process

Please submit a resume and cover letter (no more than 1 page) to this application form by January 15, 2019, using the job title “Program Manager - Public Programs Team”. Applications will be considered as they are submitted. Interviews will take place in January and the successful candidate will start in February 2019.

SIYLI is an Equal Opportunity Employer employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.  We strongly encourage individuals with a diverse background to apply, and we strive and are committed to creating an inclusive work environment. Our team culture is based on open communication, integrity, and collaboration, we value and respect differences and perspectives, and we fully support people bringing their full selves to work.